"Local Government Management Manauals" are designed to be practical resources for local government officers. Each manual offers step-by-step guidance backed up by charts, diagrams and check-lists. They are organized in loose-leaf or spiral-bound format in clear sections to help the reader refer immediately to the information needed. "Cost Centre Management Manual" shows the reader how to benefit from the cost centre apporach. It shows how to get better value for money, how to keep a close control over CCT and how to change the culture of an organization to a commitment to performance and efficiency. The book shows through real examples exactly what cost centre management is and how it can work. Then, stage-by-stage, it shows how to implement cost centre management, how to control it and measure performance. A separate section gives examples of service level agreements and shows how these can best be managed as an extension to a cost centre approach. In addition, it provides guidance on: how to manage cost centres to ensure a good balance between accuracy and simplicity; how to train staff to understand the concepts and methods involved; how to ensure your activities complement rather than work against the activities of other departments.