It is very easy to be tripped up on a technicality in the bewildering world of the workplace, where both staff and management have to negotiate the world of employment relations in both the formal sense - contracts, lines of reporting, disciplinary procedures etc - and the informal: team cultures, human relations, co-operative work goals etc. This book brings a cool and calm perspective to bear on the practicalities of labour law, employment relations, and dispute resolution. It is written by two highly experienced practitioners in the field of employment law, employment relations and dispute resolution, uniquely positioned to provide clear SOLUTIONS to the problems that line managers, HR/ER managers and employers are likely to encounter in the workplace. It is indispensable to anyone who plays an active role in the management of the modern South African work environment.