In this revision of his text, the author continues to apply management ideas to real problems, conveying to readers the excitement, challenge and adventure of contemporary public administration. This book is illustrated with case materials and offers full coverage of the tools, techniques and varieties of public management (both government and non-profit, such as hospitals, foundations and universities). Taking into account recent research and the latest experiences of practitioners, the book is up-to-date in content and futuristic in outlook.